Effective July 28, 2026
This website does not directly collect payment. If you purchase a paid service, the price, billing schedule, and service scope will be presented by written quotation or Shopify Billing when configured. The one-time 25-verified-draft free trial has no charge to refund.
1. Cancellation
You may contact us to cancel future renewal of a paid service. Cancellation applies to future billing periods unless a written agreement states otherwise. Removing or uninstalling an app may not by itself resolve an outstanding invoice already issued through the applicable billing channel.
2. Refunds
Fees for the current billing period and completed usage are generally non-refundable, except for duplicate charges, a verified technical failure that materially prevented the purchased service from being provided, or where required by applicable law.
3. Request review
Email catclawbox@outlook.com with the Shopify store domain, billing reference, charge date, amount, and reason for the request. Do not include passwords, payment card numbers, access tokens, or unnecessary customer information.
4. Decision and payment channel
We will review the request against the applicable agreement and payment channel. Approved refunds are returned through the original billing method where supported. Processing time may depend on Shopify or the relevant payment provider.